What is the difference between “In Stock” and “Special Order” items?
In Stock items are ready for immediate delivery (5-8 days via Best Way Ground within the contiguous US). For in stock items, please allow 24 to 48 hours for processing before your order ships. “Special Order” items are sent directly to you from the manufacturer. You will find approximate shipping times listed on each “Special Order” item. “Special Order” items may only be delivered via Best Way Ground (domestic) or International Best Way Air (international).

Do you ship internationally?
Yes. Callahan’s General Store has been shipping internationally for over 25 years. Depending on the country and region, we ship via UPS or DHL. Due to government regulations, we cannot ship exotic skin boots to some countries.
We regret that some vendors do not allow us to ship their products internationally.  Please call us to discuss more.

What about customs charges?
You will need to pay duty or customs fees when your package arrives. Please check with your local authorities for more information on these charges.

Extra Handling Charge – an extra handling charged will be applied, in the cart, to large items that are bulky and/or heavy.

2 thoughts on “Shipping Information

  1. PAMELA SMITH

    Some months back I bought a 20 lb of dog food. Naturally I can’t remember the name but it may be Victor. The
    food is small dark brown nuggets. I remember the lady who took my order called me because the weight would
    be about 30 lbs shipped UPS and she wanted to make sure I knew that. Can you check for me if the Victor
    Hi-Pro is available in 15-20 lb bags and could I order another one.
    Thank you.

    • Shop Callahans

      Good Morning Pamela. Can you please call the store (5123853452) so we can further assistance you on shipping out the dog food.

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