Return Policy

Can I Return My Purchase?

Callahan’s General Store will gladly accept your returns for exchange or credit within 90 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn). Sorry, no returns on monogrammed merchandise.

Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk in carpeted areas until you are sure that your boots fit correctly.


How To Ship Your Return or Exchange

Ship your product to:

Callahan’s General Store┬áReturns
501 S Highway 183
Austin, TX 78741


Problems, Questions or Suggestions?

If you have any questions regarding your order, please e-mail us at
You may also contact us by telephone: 1-512-385-3452

Our Customer Service Department is open 24 hours a day and 7 days a week. We are always open, 365 days a year!

Thank you for shopping at Callahan’s General Store!